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Dear Valued Customer,
Great news! You can now shop for Xndo products on LAC.sg.
You can continue to shop for your favourite Xndo products at:
We appreciate your continued support and look forward to serving you better at LAC Singapore.
1. Why the shift? As part of our commitment to enhance your shopping experience, this transition will bring you a wider range of health and wellness solutions, improved features, and seamless access to both Xndo and LAC products — all under one convenient platform.
2. Who is LAC? LAC (short for Leader in Antioxidative Control) is a trusted health and wellness brand that offers a comprehensive range of supplements, functional foods, and wellness solutions. With a strong presence in Asia and beyond, LAC is known for its science-backed formulations, high product quality, and commitment to supporting holistic health.
LAC operates both physical retail stores and a full-service online platform (www.lac.sg) where customers can shop a wide assortment of health products. The integration of Xndo into LAC Singapore allows customers to enjoy a broader product range, better shopping experience, consolidated membership benefits, and enhanced customer service — all under one roof.
3. What has happened to my Xndo membership?
Follow these steps to login: 1. Login here using the same email address that you used for your Xndo.com account. 2. Click on "Forget Password". 3. Check your email inbox for an email titled "Reset Password Assistance" from LAC Singapore ([email protected]). If you don't see it, please check your junk or spam folder. 4. Open the email and click on the hyperlink provided. 5. Follow the link instruction to reset your password and you'll be able to access your new LAC Singapore membership account.
If you experience any login issues, please contact our customer service team for support via the livechat.
You can learn more about LAC membership perks here.
Should you wish to terminate your LAC Singapore membership, please contact our customer service team at [email protected].
4. What will happen to my earned Xndo Bonus$? Your Xndo Bonus$ will be converted into LAC$, which you can use to offset on your purchases at all LAC stores or LAC.sg. You can learn more about LAC$ and membership perks here.
Your LAC$ balance will be reflected in your new account at LAC.sg after 25 June 2025. Please contact us via the livechat if you do not see the changes reflected.
5. I have an existing LAC Singapore membership account, and have earned LAC$. Will my Xndo Bonus$ be added to my existing LAC Singapore membership account? Yes! If both your LAC and Xndo accounts use the same email address, your Xndo Bonus$ will be combined with your existing LAC$ in a single account. The total Bonus$ balance will be reflected in your LAC Singapore account after 25 June 2025. Please contact us via the livechat if you do not see the changes reflected.
6. Can I view my past purchases and order history from Xndo.com? Unfortunately, your past purchases and order history from Xndo.com will not be available to view on LAC.sg.
7. Will my personal information be kept safe during the membership transfer? Absolutely. Your personal information will be securely transferred in compliance with the Personal Data Protection Act (PDPA), and will only be used to facilitate your access to your new LAC Singapore membership account on LAC.sg.
Should you wish to terminate your new LAC Singapore membership, please contact our customer service team at [email protected].
8. Will LAC Singapore carry all existing Xndo products? No, LAC Singapore will only carry the new range of Ready-to-Eat Dishes and a selection of supplements. If you need assistance in finding a replacement for any discontinued supplement, please contact our customer service team via the livechat for personalised product recommendations. |