Frequently Asked Questions
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Frequently Asked Questions
LAC CLUB MEMBERSHIP
Orders Related
Shipping Related
Payment Related
Returns & Refunds
Here are some things to note:
1. Exchange policy is only applicable to wrong item(s) sent or defective item(s) received in your online order within 14 days from receiving your order.
2. This is subjected to stock availability and we reserve the right to do an exchange by way of an item(s) of a similar value any other methods at the discretion of LAC.sg.
We will not charge shipping costs for the return of faulty or damaged items.
3. For orders outside of Singapore, please note that you will have to bear the shipping cost for return.
Please note that eGift Cards and LAC Club Memberships are non-returnable and non-refundable.